These are some frequently asked questions asked by first-time Insurance Adjusters using CorporateLodging.com
How does an adjuster justify using CorporateLodging.com’s “HousSearch” versus doing it myself?
CorporateLodging.com saves you time, money and enhances your service to the insured. When your policyholder is in need of appropriate temporary housing, its IMPORTANT to THEM. They deserve and expect your attention until there is a SOLUTION. We represent you AND meet their expectations by providing an appropriate hotel or temporary residence that meets their specific needs with our White Glove Concierge . Our White Glove Concierge service caters your policy holder so they can pay attention to assisting you with the details to complete the claim process.
We save you time, money and frustration by managing all housing related issues. We provide YOU, the Adjuster, with the best solution by following the policy holders coverage allowance when performing our search. We know that YOU, as the Adjuster, can wear many hats and can use a great assistant that listens to your needs as well as taking care of your policy holder. Thats why we find all available properties that fit within the policy. We have properties worldwide with our group of companies and that provides us with secure relationships of property owners. We dont leverage our partners, weWe also provide significant savings in furniture, housewares and appliance rental costs by passing through the savings we enjoy from favorable pricing programs we have negotiated with most nationwide and regional rental companies.
When should I Call CorporateLodging ?
Determine the length of time necessary before the home can be reoccupied. Call us if the housing requirements are for a duration of one month or greater. Remember that our assistance is free-of-charge if we are not able to supply a suitable cost-effective property.
How do I submit a housing request?
You can simply go to our website and fill out our Request Form or call us directly at 866-645-7055
How soon can my insured be placed in housing?
We make it our goal to contact the policyholder within minutes of your request. We typically locate properties within one day and make them available for viewing by the insured at their earliest convenience. Upon approval of a property by you and your insured, we set a move in date. Furnished corporate suites are usually available for immediate occupancy. Properties that we furnish take several days to prepare.
How does your housing process work?
Immediately after you contact us with your housing request, we contact your insured. We locate housing, negotiate a lease, obtain your approval on the rate, coordinate the showing of the property and all paperwork. We facilitate the move in and set up of furniture, housewares, and appliances. We handle any issues that arise and monitor the policyholder’s need throughout their temporary stay.
How are security deposits handled?
We prefer that deposits be advanced from contents or other appropriate coverage. This expedites the housing process and encourages the policyholder to take good care of the property and furnishings. Exposing either the insurance company or CorporateLodging to damage costs only serve to increase overall housing costs.
How does your billing work?
CorporateLodging bills upfront for the duration of the stay. The invoice will list each month on separate line items. The security deposit, if any, will be listed separately. Any extensions will be billed as they are incurred.
What paperwork does my policyholder sign?
The policyholder will need to sign the residential lease as presented by the property owner. The policyholder will also be expected to sign a housing agreement with CorporateLodging.com if they agree to accept a property we are providing. The agreement outlines the responsibilities of both parties and gives authorization for housing related insurance payments to be paid directly to CorporateLodging.com .
Will someone notify me before the lease ends?
All our leases are negotiated with a 30-day move-out/extension notice provision. We will contact you in writing and by phone 45 days prior to the end of the lease so that you will have sufficient time to determine if the lease should be ended or extended. It is important that a notice is sent out on time so that additional charges are not incurred.
How important is my commitment to the length of stay?
Accurately estimating the length of stay helps to control costs. It is important not to significantly underestimate the length of stay needed. For example, it is more expensive to ask for a three-month stay with (3) one-month extensions than requesting a six-month stay from the outset. Property owners become more receptive to short-term rentals and lease prices tend to decrease with longer lease commitments.
How do you locate housing nationwide?
Our experienced relocation specialists utilize a number of tools and techniques for finding all available properties that suit the specific needs of the family. Among our resources are an exclusive nationwide database of properties and a custom search engine for locating listed properties. Many available properties are not listed and are found by following an exhaustive manual search protocol.
What is provided with each temporary residence?
Each property is furnished to suit the specific needs of the family. Our furniture packages come in several levels of quality to suit the family’s lifestyle. Specific requests can be accommodated from home offices to special needs furnishings.
What does providing the “optimum property” mean?
The optimum property is one that meets the expectations of your insured while remaining within your budget and policy provisions.